Sunday, 30 December 2018

Technology And Healthcare: The Emerging Yet Effective Bond!


Rabin Pant, MBA
We see that today technology is being used utilized in every area of life. You cannot become successful in any career if you do not know how to deal with the emerging technology. You need to incorporate technology in day to day life so that you can compete in your relevant industry. 

How technology is changing the dynamics of healthcare?

Technology is playing a vital role in changing the dynamics of healthcare and it is adding unique yet effective elements in the healthcare industry. In this article, you will get to know the 3 main reasons why technology has become so essential:

Enhanced Patient Care:

When you incorporate technology in healthcare, it allows you to take better care patients as it makes it easier to manage tasks. When you incorporate technologies such as predictive analytics and clinical decision support, it helps you stay aware of the condition of the patients in a much better and efficient manner. These advancements in technology allow care provides to to know what is wrong with the patient sooner (sometimes in real time) thus avoiding symptoms from getting worse. 

Keeping an Eye on Every Task:

Through technology, we now have the option to manage various tasks and can categorize them accordingly. Now, we can do the right thing - at the right time. Many times a patient deterioration is unknown and it becomes hard to assess the current situation without being able to have some granular insight into their condition. Technologies like monitors, real time analytics, and forecasting can do that work for us by letting us know in real time happening in real time, therefore making it much easier to address. 

Recordkeeping:

By using record keeping and documentation technologies, it has become quite easier to update and maintain the medical record. Managing the massive amount of data used to be additional work for people belonging to the HIM department, but thanks to intraoperability and cloud storage this has become an easier process to manage. 

Friday, 16 November 2018

Managing Patient Flow in the Emergency Department


Rabin Pant MBA
Every hospital aims to increase its patient flow in the emergency department. Though, to achieve this hospital administration has to place priority on deploying strategies that will help them increase the overall patient flow in the emergency department on a daily basis. There are a number of ways through which hospital administration can ensure the patients that come to the hospital get great care in the most appropriate setting. Some of the ways patient flow can be improved in the emergency department have been stated in this article. 

Evaluate ER Space

Take a common example of an emergency department where there are a great number of patients waiting and/or receiving care. Obviously, new patients cannot make room for themselves if the space is not big enough or the space is poorly designed or maximum use. The very first step that hospital administration needs to take is to ensure the space for the patients to come and get treatment in the emergency department is adequately sized and utilized. If the patients see that the emergency room and waiting space is already full, they will likely leave. Sometimes even the appearance of the space being full causes patients to question if there is room for them. There is a lot that can be done to design ER spaces to flow more effectively and maximize all square footage thats available. Efforts to declutter, streamline work space, and free up room to wait are all ways to create space thats real and perceived. 

Set Expectations About Delays

Most of the times what patients end up disliking the most about an emergency department is that doctors or nurses fail to attend the patient in time. The patient has to wait for a long period of time and then they feel that they are not getting the kind of care that they expected to receive. This attitude discourages them and they might not want to come back to the same hospital based on their past experience - or worse they will report this lack of attention on the experience survey reports. Waiting for care is inevitable in an ER but paying attention to patients by keeping them updated on wait times and what happening behind the scene can go a long way in perceived wait times. 

Ask Questions

The patients in the emergency department are in need of getting checked and monitors at regular intervals. However, this doesn't always translate into them "feeling" checked on or cared for. Doctors and nurses should check on patients in between their tasks to ask if they are doing well, if they are comfortable, and if they are informed of whats happening. We have to remember that being in an ER is scary to most people so just checking in on how patients are feeling can help them feel safe and comfortable in the midst of chaos.